A visit to the TGT office in Manila confirmed world class facilities and world class management team who understand the IT support business and are experts in breaking down any cultural barriers that may affect customer service…

You guys have been brilliant to deal with, with your HR team and management incredibly helpful and the whole process and been quite effortless. Lots of advice along the way on how to maximise the return as quickly as possible…

TGT has helped us to cost effectively expand our team. Initially I was hesitant to hire overseas technical staff but TGT has made the process easy…

What surprised is was the quality of the candidates. Their technical knowledge was great, but more importantly, their phone manner, clarity in their voice and ability to control the conversation was what really stood out..

“Powernet’s number one core value is family, this is inclusive of our people, their families, our clients and partners. We wanted to build an afterhours function that meant our team could spend more time with their families and ultimately focus on what they are best at and enjoy most. Having a team at TGT has enabled us to do just that, we have tickets triaged, out of hours task taken care of and fewer calls going through to our team out of hours. We are very lucky to have a great team who add more value than we could have anticipated. To any business who is considering the same, I would recommend that they do it, go into it with an open mind to the possibilities and prepared to see this as an extension of their existing team.”